We are a Service Disabled Veteran Owned Small Business (SDVOSB)
The goal of our "About Us" page is to outline the history and values that make Special Service and Supply unique from our competitors. We are a Service Disabled Veteran Owned Small Business which was founded in 1965 by a highly decorated World War II Army Air Corps hero and great American, Mr. Owen B. Streeper. After Mr. Streeper observed multiple incidents where accident victims being pulled from vehicles and were injured and killed by well meaning rescuers who had neither the tools nor the training necessary for vehicle extrication. "O.B.", as he was known to his friends, knew there had to be a better way to rescue trapped individuals, and he became a pioneer and a leader in the new science of vehicle extrication.
O.B founded Emergency Squad Training Institute where he designed tools and developed training methods to educate fire departments, rescue squads, ambulance crews and first responders in the new science and art of how to safely "remove the vehicle from around the victim", instead of dragging the victim out of the vehicle.
The techniques O.B. developed and taught, became the "standards" for modern vehicle extrication. O.B. and the Emergency Squad Training Institute traveled throughout North America to fire departments, rescue squads and law enforcement agencies large and small, paid, combination and volunteer, instructing thousands of first responders in the science and art of vehicle extrication. O.B's students in turn have passed their experience and knowledge on to others, as a result of which tens of thousands of accident victims have survived.
O.B. was not only a teacher, he practiced what he preached, serving as the Chief of the McCain County Rescue Squad in Illinois and as a volunteer firefighter with the Chenoa, Illinois Fire Department for over twenty years.
O.B. used his industrial construction experience and machinist knowledge and background to develop a long list of tools, including the "original" Rescue Air Chisel, which he called the Air Cutting Gun this was the first air chisel specifically designed for rescue. He developed a heavy duty Aluminum Infused Rescue Blanket to protect victims from fire and flying glass shards and debris during extrication, a forcible entry bar designed for opening car doors, the "BOSS" hydraulic spreader, back boards designed to fit into vehicles and aircraft along with a host of other extrication and rescue tools.
O.B. retired from Special Service and Supply in 2004, when Gar Williams, also a Service Disabled Veteran, who was trained by O.B., took over the reigns, since that time we have continued O.B.'s philosophy, training programs, strict quality standards and American Made manufacturing methods.
It was with great sadness, that we and the nation learned of the very sudden passing of O.B. on February 12th 2013. With his passing the world lost a wealth of extrication knowledge and experience along with a true American Hero and a proud member of America's "Greatest Generation"
As a Service Disabled Veteran Owned Small Business (SDVOSB), owner Mr. Williams is proud to continue the tradition, philosophy and high manufacturing standards set by "O.B.". We are a company committed to the principals of conservation of out natural resources while providing only tools and equipment that are American Made for the fire service, law enforcement, the military and emergency medical services, while maintaining a reasonable price. Our tools are Made in America and used around the world.
In 2012 we formalized, implemented and published our "Earth Friendly and Green Policy" and our "Code of Ethics", both of which can be viewed on this page.
To better serve the needs of our valued customers, control expenses and reduce our impact on the environment,the company moved into a new energy efficient facility in Craig, Colorado in November 2015.
Our line of extrication tools including the Land Shark Hydraulic Cutter, The BOSS Tool, hydraulic spreaders and hydraulic rams, Air Cutting Gun, Aluminized Rescue Blanket, Extricator series of rescue tools, hand tools and Come-A-Longs and Back Boards are all Made in America from the highest quality, materials produced in America. We do this to keep Americans working and ensure that out of the box, you can rest assured, our extrication and rescue tools will perform the first time and every time for many years to come.
We are the manufacturers of the "Original" Extricator® series of extrication and rescue tool sets which were created and specifically designed for vehicle extrication and rescue. The RS-4, RS-5 and RS-6 Aircraft Rescue Sets were designed to meet the Federal Aviation Administration's requirements for self contained aircraft rescue tool sets.
The Extricator®, Extricator II®,Land Shark Cutter™ and the C-10 Air Cutting Gun ™, Aluminized Blanket, ForcibleEntry Bar, and hydraulic rams are all designed to work together and compliment each other, they provide you, the rescue professional, with the ability to protect the victim and perform multiple difficult rescue operations with a complete set of quiet manually or air operated hydraulic and pneumatic tools, eliminating the unnecessary stress created by noisy gas engine powered pumps or the difficulty of maintaining charged batteries required by other extrication tools. O.B. believed that the ability to communicate quietly and effectively at an emergency scene is essential for safe operations. O.B's philosophy, which we continue today, was "With multiple rescue tools, a single tool failure does not stop the rescue!"
Our tools are often imitated, but their performance, reliability and value have never been duplicated!
c OUR EARTH FRIENDLY & GREEN SUSTAINABILITY
As a Service Disabled American Veteran Owned Small Business, Special Service and Supply is committed to providing the finest rescue tools while protecting our country, conserving of our natural resources and doing our part to responsibly conserve of our natural resources. We provide our customers with the finest quality American Made rescue products at a reasonable price.
Every day we are take a series of multiple, responsible, proactive, sustainable steps to protect our environment by significantly reducing energy consumption and the discharge of harmful emissions from our manufacturing facility and processes. We take these steps combined with recycling to significantly reduce the volume of materials sent to the landfill.
To accomplish this:
We minimize our carbon footprint by operating and maintaining an energy efficient facility utilizing 99% efficient radiant heating, LED lighting, energy efficient office machines, natural cooling and ventilation.
We purchase only the finest American Made materials available, to ensure product quality and eliminate the carbon footprint and pollution associated with overseas manufacturing processes and transoceanic shipping.
We recycle all of the aluminum, copper, brass and steel cuttings and materials left over from our machining, manufacturing and repair processes.
We utilize drain safe chemicals and bio-degradable solvents and cleaners where ever possible.
We have converted our paint processes from high volatile organic compound (HVOC) spray painting to powder coating and low (LVOC) automotive paints to improve the product finish, provide increased corrosion protection, reduce volatile organic compounds (VOC's), and other harmful emissions.
All of our packaging and printed materials utilize post consumer recycled materials.
We recycle our plastics, cardboard and office paper.
We minimize and monitor our utility consumption with periodic energy audits, energy efficient LED lighting, constructing and maintaining an energy efficient building with a 99% efficient heating system, natural cooling and ventilation, installation of low flow water saving fixtures and practices in our facility.
To reduce paper consumption, protect our forests, reduce the carbon footprint while providing more efficient invoice processing, Electronic Billing and payments are provided for those customers who desire and are able to process this type of invoicing and payments.
We utilize FedEx Ground shipping to provide the quickest, most reliable, secure, energy efficient and least expensive method of product delivery to our valued customers while providing real time on-line package tracking services and updates.
CODE OF ETHICS
We recognize that the products and services we provide have a significant impact on the quality of life for both victims and rescuers. As we perform our duties we demonstrate the highest level of professionalism, personal integrity and competence. We adhere to the following Code of Ethics:
We will fulfill our obligations to our customers in an efficient and competent manner, with integrity and complete honesty.
We undertake to provide only those services for which we are competent by way of education, training and experience.
We strive to adhere to all established codes and standards relevant to the products and services we provide.
We analyze the needs of our clients completely and professionally, and make recommendations to fulfill those needs based on all available information.
We strive to warn of any condition that we notice which could affect the safety, health and well being of our customers, their employees and clients.
We keep confidential and do not misuse the proprietary business information of our clients. We do not provide or sell mailing lists or your information to others.
We do not store or retain customer credit card or payment information after a transaction is completed.
We conduct ourselves in a dignified and professional manner. We will admit and accept our own errors when proven wrong and we will refrain from distorting or altering the facts in an attempt to justify our decisions.
To ensure quality, we employ only American Made components from trusted suppliers, in the manufacture of our products.
America is the land of the free because of the brave men and women who daily put their lives on the line to protect our freedom and our way of life.
We would like to take a moment to extend a sincere and very heart felt THANK YOU ! to all our active duty military, retired military, veterans, firefighters, EMS, law enforcement officers and first responders for your dedication, sacrifice and service to America.
A special THANK YOUto your families who also sacrifice every day to make your service possible. May God watch over you and protect each of you during these troubled times!
Gar Williams, President, Special Service and Supply.